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18K VERMEIL GOLD
Complete collection
18kt Vermeil Gold Rope Cord Bracelet 2 mm
Free shipping for orders over €15.00
An intertwined design, elegant and sturdy, perfect for those seeking a minimal accessory with a precious character. The Rope Chain Bracelet stands out for its refined texture and spiral chain, able to enhance every detail of the handcrafted work and capture the light with every wrist movement.
Why it is irresistible:
It is the classic "must-have" that never goes out of style. The solid and harmonious structure of the rope chain makes it incredibly versatile: beautiful when worn alone for a discreet and luxurious elegance, it becomes the essential piece to create your bracelet combinations (layering) by pairing it with tennis models or thinner chains.
Features that make the difference:
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Superior Quality: Made of fine 18kt Vermeil Gold. The solid core in Argento 925 is wrapped in a thick gold plating, to guarantee you the beauty, warmth, and shine of high jewelry.
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Your Style, your Finish: Available in two very elegant variants:
- Yellow Vermeil Gold: Bright and sunny, for a classic style that enhances the skin.
- Rhodium-Plated Argento: A clear and pure finish, for a discreet and incredibly modern elegance (ideal for the white gold effect).
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Robust Design: Rope Chain, characterized by a glossy finish that amplifies the brilliance of precious metals in every single intertwined link.
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Perfect Thickness: 2.00 mm. A balanced, sophisticated size ideal for daily wear.
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Custom Lengths: Find the ideal fit by choosing among the available sizes: 17 cm, 18 cm, 19 cm, 20 cm, and 21 cm.
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Practicality and Safety: Equipped with a secure lobster clasp, easy to fasten and ultra-resistant.
Welcome to the section dedicated to our Shipping Policy. My Mō is a made in Italy brand, entirely designed, produced, and shipped from Aversa, with deliveries throughout Europe. Here you will find all the information regarding costs, delivery times, couriers used for sending your orders, repair times, and product exchange service.
1. Shipping Costs
Free shipping for orders ≥ € 15.00.
Cost of € 7.00 for orders < € 15.00.
2. Delivery Times (Courier Transit)
| Destination | Standard times | Notes |
|---|---|---|
| Italy | 24–48 hours | Up to 72 hours for remote areas or smaller islands. |
| Europe (standard) | 3–5 working days | Variables depending on the destination country. |
GLS Shop Pickup Option
The customer normally orders by entering their address. At the time of shipment, they will receive an email and SMS notification with a link to select the most convenient GLS Shop (stationery stores, tobacconists, or GLS branches). The package will be delivered there and can be picked up within 10 working days from deposit.
2.1 Clarification on Total Times
The indicated times of 24/48/72 hours refer exclusively to the transport period, that is, the time the courier takes after picking up the package. They do not include internal handling times (picking, quality checks, packaging…).
Actual delivery time = warehouse preparation + courier transport.
3. Preparation and Production Times of Orders
3.1 Ready-to-Ship Products
Even products indicated as “ready to ship” require up to 7 working days to be picked from our warehouse in Aversa, checked according to the strict My Mō quality standards, carefully packed, and entered into the logistics system for shipping. We receive thousands of orders daily and, to ensure uniform and timely service, we reserve the maximum of 7 working days.
3.2 Made-to-Order Products (Customized and 18kt Gold)
This category includes all items whose production starts only after order confirmation ("Made to Order"). Specifically: products with customizations (engravings, photos, specific sizes) and all 18kt Gold jewelry (even if without engravings).
Production Times:
- Standard: 15 working days.
- Complex processing: up to 30 working days.
Technical reason: The customer must be aware that they are not purchasing an industrial "off-the-shelf" product. The processing takes time because each piece must go through several stages (CAD design, casting, manual finishing, electroplating, quality control). The indicated days are working days (excluding Saturdays, Sundays, and holidays).
Operational advice: always contact us via support@mymo.it to check the actual times based on the product.
3.3 Priority Service "Skip the Line"
Are you in a hurry? The exclusive service is available that guarantees production and courier handover in only 1–3 working days (skipping the standard wait).
Service link: https://www.mymo.it/products/servizio-salta-la-fila
Cost: €9.99 (non-refundable).
Fundamental Rules:
- 1 Item = 1 Service: The cost applies to each individual jewel. If you purchase multiple customized products, you must purchase a service for each.
- Prior Agreement: Contact us before purchase to verify technical feasibility.
- Non-Refundable: The amount is retained for handling the case even if the order cannot be fulfilled within the express times due to lack of agreement or force majeure.
3.4 Legal Basis
Pursuant to Art. 61 of Legislative Decree 206/2005 (Consumer Code), My Mō commits to delivering within the agreed terms. In the absence of different indications, the maximum term is 30 days from the conclusion of the contract.
4. Shipping, Risks and Insurance
4.1 Express Courier Used
My Mō entrusts all shipments to express couriers (GLS, SDA), chosen based on destination and operational conditions. The choice of carrier is at the company's discretion.
4.2 Storage and Redelivery
The courier makes two attempts. If no positive outcome, the package goes into storage.
Release and redelivery cost: €8.50, charged to the customer. Alternatively, the customer can pick up the package independently at the courier's office.
4.3 Package Insurance and Claims Management (Very Important)
We offer the possibility to insure the shipment at a cost of €1.99. Your choice determines the assistance timing in case of loss or damage:
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A) Customer WITH Insurance (+ €1.99) - Total Guarantee:
In case of loss or obvious damage, you are entitled to immediate and free reshipment of the replacement item. The process is managed entirely by us with absolute priority. -
B) Customer WITHOUT Insurance - Standard Procedure:
If you decide not to insure the package, in case of problems My Mō will still open the claim procedure with the courier on your behalf, but the timing is dictated by the carrier.
Attention: The procedure may take up to 30 working days. Replacement or compensation will occur only and exclusively if and when the courier confirms the favorable outcome of the claim (Art. 4.5 Terms and Conditions).
Verification obligation: Any visible damage must be reported within 48 hours of delivery by sending photos to support@mymo.it.
5. Repairs
Estimated processing and repair time: 10–15 working days.
Repair cost: always free (24-month warranty for conformity defects).
GLS pickup and shipping service: € 20, customer’s responsibility.
Self-shipping: customer’s responsibility.
6. Product Exchange
Service cost: € 12.00 (old item pickup + new item delivery).
Additional costs: any price difference and recovery of lost discount.
Requirements: request within 14 days, intact product.
Procedure: send request to cambi@mymo.it.
7. Payments and Refunds
Cash on delivery (COD): NOT available. All orders must be paid at purchase.
Refunds: As per Terms and Conditions, every refund (return, unavailability, etc.) is made exclusively through Store Credit (Account).
Legal notice: for full details on rights and duties related to shipping, please consult our Terms and Conditions.
Do you need assistance?
Visit the page dedicated to Customer Support
Accepted Payment Methods
At My Mō security is the priority. We use encrypted protocols to ensure the highest protection of your data. Below you will find the active payment methods and operating rules.
💳 Electronic Payments (Immediate)
We accept secure payments through the main circuits and digital wallets. The order is processed immediately.
- Credit and Debit Cards: Visa, Mastercard, Maestro, American Express, PostePay, and prepaid cards.
- Digital Wallets: Apple Pay, Google Pay, Shop Pay (for a fast one-click checkout).
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PayPal: Pay securely using your account or associated card.
- "Pay in 3 installments" option: Available by selecting PayPal at checkout (subject to PayPal approval).
- Klarna: Pay in 3 interest-free installments. The first installment at the time of order, the following every 30 days.
⚠️ Transaction not successful?
If the card payment is declined, it is often due to banking security systems (3D Secure). We recommend you:
- Check your Bank App to authorize the spending notification.
- Verify you have sufficient credit.
- Alternatively, try selecting PayPal or Klarna to complete the purchase.
🚫 NOT Accepted Methods
- ❌ CASH ON DELIVERY (PAYMENT ON DELIVERY):
My Mō DOES NOT offer the possibility to pay cash on delivery. All orders must be paid at the time of purchase or via instant advance bank transfer. - ❌ PAYMENT SLIPS OR POSTAL ORDERS:
We do not accept payments via paper slips or postal orders.
⚠️ FOCUS: BANK TRANSFER (Manual Procedure)
In line with our Terms and Conditions (Sec. 3), this payment method is NOT automatically selectable at checkout, but must be specifically requested.
STRICT RULES FOR BANK TRANSFER:
- ⚡ INSTANT BANK TRANSFER ONLY:
We accept exclusively instant bank transfers. Ordinary transfers (which require 2-3 working days) are not accepted. - 📞 MANDATORY MANUAL PROCEDURE:
If you wish to pay by bank transfer, you must contact Customer Service. - 🔒 ORDER PROCESSING:
Our operators will create the order manually and enter it into the system ONLY after receiving the funds credited to our account. Products are not reserved pending payment.
Need help with payment?
Visit the dedicated Customer Support page
Important information about the purchase
Important Note on Price, Weight and Requests:
This jewelry is not sold by weight. Its value lies in the complexity of the design, the quality of the fine Vermeil Gold (925 Argento core) used, and the meticulous craftsmanship. Each piece is a unique work of art, the result of experience and passion.
As a company policy, we do not provide the product’s weight, even upon request, because our philosophy is not based on the logic of a precious-metals counter.
Those who choose this jewelry do so for the value it represents, not for its price per gram.
Certificate of Authenticity and Material Transparency
Each piece of jewelry is accompanied by a certificate of authenticity confirming its composition in Vermeil Gold. To ensure maximum clarity, we expressly specify that the jewelry is not made of solid 18kt gold. The entire structure of the product is made of pure Argento 925, finely enhanced with a high-thickness 18kt gold plating of 2.5 microns, completely nickel-free and hypoallergenic. To guarantee the authenticity of the precious base metal, each product bears the maker’s mark and the 925 hallmark (not the 750 gold hallmark).
Important Note on Craftsmanship:
Each piece of jewelry is unique, shaped by hand by our artisans. Their craftsmanship gives every piece a distinctive characteristic, making it different from the others. During the handcrafted production of our products, slight variations in the details may be noticeable. Choosing our jewelry not only embraces individuality but also celebrates the uniqueness that results from handmade craftsmanship, making each piece truly special.
Information Regarding the Illustrative Image:
Please note that the images provided are for illustrative purposes only. Each handcrafted piece of jewelry is a unique work of art, created by hand by our skilled artisans. The handcrafted nature of our products means that each piece will be distinctive and may vary slightly in detail from the reference images. Any changes made in response to your personal preferences may influence the product’s final appearance, giving your jewelry an exclusive character. We are proud of the diversity and originality of each piece and guarantee that, despite any differences from the illustrated images, your jewelry will be a unique and extraordinary interpretation of the art of goldsmithing.
Production and Shipping Time:
Our goal is to provide your custom jewelry in the shortest possible time. The estimated production and shipping time for this piece of jewelry is up to 15 business days (excluding Saturday and Sunday). However, please note that the actual timeframe may vary depending on the current workload.
If you would like to know the exact waiting time for your order, please contact us via chat or email. We are always available to provide you with the most accurate information possible and ensure that your jewelry is crafted with the utmost care and attention to detail.
Legal Notice on the Right of Withdrawal – Article 59 of the Consumer Code
This Vermeil Gold piece of jewelry (Argento 925 plated with 18kt gold) is made exclusively to order, following the customer’s purchase. It is not a ready-to-ship product, but an item expressly ordered and produced upon request, according to the specified production requirements.
Pursuant to Article 59, paragraph c) of the Consumer Code (Legislative Decree 206/2005), the right of withdrawal is expressly excluded, as these are made-to-measure or clearly personalized goods whose production begins only after the order has been confirmed.
By purchasing, the customer fully accepts this condition and agrees not to request cancellations, modifications or refunds. This information is clearly stated both in this description and in the Terms and Conditions accepted at the time of purchase.
